Privacy policy
Privacy Policy
This Privacy Policy describes how Soulful Creations Design (the “Site,” “we,” or “us”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
In this Privacy Policy, “Personal Information” refers to any information that can uniquely identify an individual, including the types of information described below.
Device Information
Examples of Personal Information collected:
Web browser version, IP address, time zone, cookie information, pages or products viewed, search terms, and how you interact with the Site.
Purpose of collection:
To load the Site accurately for you and to perform analytics on Site usage so we can improve and optimize the Site.
Source of collection:
Collected automatically when you access the Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose:
Shared with our platform provider, Shopify.
Order Information
Examples of Personal Information collected:
Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Purpose of collection:
To fulfill your order, process payments, arrange shipping, provide invoices or order confirmations, communicate with you, screen orders for potential risk or fraud, and—when consistent with your preferences—provide information related to our products or services.
Source of collection:
Collected directly from you.
Disclosure for a business purpose:
Shared with Shopify, payment processors, sales channels, and shipping providers as necessary to fulfill your order.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information in their Privacy Policy.
We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests for information, or protect our rights.
Cookies
The Site uses cookies to enhance your browsing experience, analyze Site traffic, and support essential site functionality. Cookies allow the Site to remember your actions and preferences (such as login or region) over time.
You can control and manage cookies through your browser settings. Please note that disabling cookies may affect how the Site functions.
Your Rights
Depending on your location, you may have the right to:
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Access the Personal Information we hold about you
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Request correction, update, or deletion of your Personal Information
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Opt out of certain data uses
If you would like to exercise any of these rights, please contact us using the information below.
Data Retention
We retain your Personal Information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including order fulfillment, legal, accounting, or reporting requirements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. Any updates will be posted on this page.
Contact Information
For questions about this Privacy Policy or our data practices, please contact:
Soulful Creations Design
📧 soulful.creations.designs@gmail.com
Your privacy matters. Personal information is used only as needed to provide your order and support your experience with the Site.